RN – Global Nurse Advice Line

at The Judge Group
Location Wayne, PA
Date Posted November 10, 2020
Category Default
Job Type Full-time


Location: REMOTE
Description: Our client is currently seeking Registered Nurses for the Global Nurse Advice Line 

Telephonic remote work from home 
Varying 8-10 hour shifts/days starting in AM hours

This job will have the following responsibilities: 

  • The GNAL operation is primarily an inbound medical call center open 24x7/365, including holidays
  • RN will be communicating with eligible Veterans by phone
  • RN will used evidence-based guidelines, algorithms or protocols provided by the client to Subcontractor to direct Veterans to the most clinically appropriate level of care, including, but not limited to: self-care, VHA/contracted providers, urgent care, VA specified tele-urgent care, emergent care or Veteran’s crisis line
  • Answer general questions, enrollment checks, general support for nursing staff and directing Veterans to the clinically appropriate level of care, utilizing VA’s provider locator tool for the Community Care Network providers

Qualifications & Requirements:

  • Active, multistate compact unrestricted RN license
  • 3+ years of experience in any clinical setting
  • Highly organized, self-directed worker with an ability to function in a high-volume environment
  • Strong verbal and written communication skills
  • Proficient level of experience with Microsoft Office applications and strong technical aptitude
  • Ability to work evening shifts on a rotating schedule including weekends
Preferred Qualifications:
  • Previous experience working with the military population
  • Previous call center or Telehealth position experience
  • Triage Experience
  • 3 years nursing experience or certification related to mental health, obstetrics, and/or pediatrics
  • Bilingual skills - fluency in Spanish/English is highly desired
If interested, please send an updated resume directly to Morgan at [Click Here to Email Your Resumé] or give Morgan a call at (610) 617-1506.

Contact: [Click Here to Email Your Resumé]

This job and many more are available through The Judge Group. Find us on the web at www.judge.com
Only registered members can apply for jobs.