Medical Receptionist

at Aerotek
Location Virginia Beach, VA
Date Posted September 29, 2020
Category Default
Job Type Contractor



-1+ years of medical reception experience

-EMR knowledge

-ability to start the first week of October

Check patients in and out - due to COVID 92% of their visits are telehealth. They only see about 10 patients per day physically but they will check in everyone for the telehealth visits (same process)
Answering and routing telephones calls - they get 5,000 calls per month. Last she checked, they were getting 116 calls per hour which is extremely HIGH VOLUME. These calls are either looking to schedule appointments or questions on prescriptions. Most of the job will be via the phone
Must obtain accurate patient information, insurance information, and understand that the patient's financial and demographic information is required for billing.
Must scan insurance cards into system and any other document that may be needed.
Communicate the financial policy to the patient.
Process new patient referrals
Pull the no show report daily
Collect co-pays.
Insure new patient records are obtained prior to appointment.
They utilize Allscripts as their EMR and IDX for scheduling
Pull records and prepare out folders file for office visits.
Schedule new and follow-up appointments.
Maintain waiting room order at end of morning and afternoon patients.
Report any problems concerning patients to office manager.
Must be friendly, professional and helpful.
Performs other duties as assigned, according to the individual departmental needs.
*This person will be cross-trained in both check in and check out but their main job will be check in

About Aerotek:

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.